Bifrosha Privacy Policy

We collect several types of information from and about users of our Platform: 1.1 Personal Information: • Account Information: Name, email address, phone number, and login credentials. • Profile Information: Profile picture, location, and other details you choose to share. • Transaction Information: Payment details, shipping addresses, and transaction history. • Communication Information: Records of communications with other users and support. 1.2 User Content: • Listings: Photos, videos, descriptions, and pricing of items you sell. • Reviews and Ratings: Feedback provided or received. • Messages: Content of messages exchanged with other users. 1.3 Automatically Collected Information: • Device Information: IP address, device type, OS, and browser type. • Usage Data: Browsing patterns, search queries, and feature interaction. • Location Information: Approximate or precise location (with consent).

We use the information we collect for various purposes, including: • Providing and Improving our Services: To operate and enhance the Platform. • Facilitating Transactions: To enable buying/selling, process payments, and support. • Communication: To send updates about your account and transactions. • Personalization: To show relevant listings based on your preferences. • Security and Fraud Prevention: To detect and prevent unauthorized activities. • Marketing: To send promotional materials (with your consent). • Analytics: To analyze usage patterns and improve features. • Legal Compliance: To comply with applicable laws and regulations.

We may share your information with: • Other Users: To facilitate transactions and communications. • Service Providers: Vendors for payment processing, data analysis, and support. • Business Partners: Trusted companies for relevant offers. • Legal Authorities: When required by law or to protect rights and safety. • Business Transfers: In connection with a merger, acquisition, or sale of assets. We do not share your personal information with third parties without your consent, except as described here.

We use cookies and similar tracking technologies to: • Remember your preferences and settings. • Understand how you interact with our Platform. • Improve our services and features. • Provide personalized content. • Analyze marketing effectiveness. You can control cookie settings through your browser preferences. Disabling cookies may limit certain features.

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure. Your payment details are securely processed using industry-standard encryption.

You have certain rights regarding your personal information: • Access and Update: Update account info via profile settings. • Data Portability: Request a copy of your data. • Deletion: Request account/data deletion (subject to exceptions). • Marketing Preferences: Opt out of marketing emails. • Cookies: Manage preferences via browser settings. Contact us to exercise these rights.

Our Platform is not intended for children under 18. We do not knowingly collect personal information from children under 18. If you believe we have collected such info, please contact us to have it deleted.

Bifrosha operates in the (MENA) region. Your information may be transferred to and processed in countries with different data protection laws. By using our Platform, you consent to this transfer under the safeguards of this policy.

We may update this policy periodically. We will notify you of material changes by: • Posting the updated Policy on our Platform. • Sending an email to your registered address. • Displaying a notification in the app. The date of the latest update will be indicated at the top.

If you have any questions regarding this Privacy Policy, please contact us at: Email: info@bifrosha.com By using Bifrosha, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting us with your information!